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Home » Refund Policy

Refund Policy don’t have any clause if you wish to return any of the product bought from us. 


1. We have a "No questions asked return and refund policy" which entitles all our customers to return the product at the time of delivery if due to some reason they are not satisfied with the quality of the product. At the same time we promise the authenticity of each product sold from us. You can return the package or items bought either same day or next day of receiving the order. We will take the returned product back with us and issue a credit for the same. In case of Cash on Delivery (COD) mode, your due amount will be adjusted accordingly. In case payment has been made by you online, then the value of the return products will be credited to your account on the Site. This can be used to pay your subsequent shopping bills. If order is processed and delivered the items won't be taken back or replaced unless there is a valid reason. The Customer must inform of any replacements / returns on the same date of delivery of the order.

2. Please note that cancellations have to be made within 30 minutes  after placing an order. For canceling your order, you will have to get in touch with our customer support team on phone : and by sending an email to and giving the reference of your order number. In case we receive a cancellation notice and till that time the order has already been processed by us, the order cannot be cancelled. debon has complete right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by and accept decision regarding the cancellation.

3. Refunds to member against any cancellations / alterations/ modifications in the orders made by the member after the initial order placement and for which payment has been processed online, will be credited to the member’s account. No cash refunds shall be made. The member can utilize such refunds against their future purchases. 


Once the order is placed, weight of the products sold in loose may vary from actual order placed and difference amount will be adjusted in cash at the time of delivery.